E99: 25 Questions for Better Incident Investigations | Safety-II / HOP

<p>Do your investigations often conclude when you&#39;ve identified &#39;human error&#39;, or a pesky person not following rules?Do you want to improve the quality and depth of your learning opportunities?One way is via local rationality: understanding why decisions &amp; actions made sense to people at the time. It&#39;s a core feature in human factors / safety-II / and Human and Organizational Performance (HOP).This episode unpacks Louise Roe&#39;s Local Rationality Question Tool in her article presented at the Chartered Institute of Ergonomics &amp; Human Factors (CIEHF) 2025 conference.The tool covers things like: - workload, time pressure &amp; environmental cues; goals, assumptions &amp; information available- training, policies &amp; useable job aids- team dynamics &amp; information flow- Expectations &amp; imagined outcomes/&#39;what ifs&#39;Ref: Roe, L. (2025). Local rationality question tool: understanding why it made sense at the time. In Golightly, D., Balfe, N., &amp; Charles, R. (Eds.), Contemporary Ergonomics and Human Factors 2025: Proceedings of the Chartered Institute of Ergonomics and Human Factors Annual Conference (pp. 360-362). CIEHF. Resources &amp; Links:Website &amp; Articles: https://safetyinsights.orgSupport the channel: https://buymeacoffee.com/benhutchinson</p>