Short Term Rental Secrets Podcast

← Short Term Rental Secrets Podcast5 oct · 44 min

What the #1 Airbnb Property Manager in America Does That You Don't

What the #1 Airbnb Property Manager in America Does That You Don't5 oct44 min

Most operators hit a wall around 10 or 12 listings.

Steve and Kimberly Resnick pushed to 44 with just one hire, and it almost broke them.

Today they run 115 listings in Ocean City, New Jersey with a team of 20+, and AirDNA just ranked HeavenlyRez the #1 property management company in the United States.

In this episode they share:

How a neck surgery that left Steve unable to talk pushed him out of corporate for good

Why they hired twice the people they needed, on purpose

The training method that turned their SOPs into a team that writes its own

How they have earned more than 2,000 five star reviews

Why your worst guest moments are your best shot at a five star review

How they use AI to help their team instead of replacing it

If you feel like you built a job instead of a business, start here.

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