Solar Service at Scale: John Berger on Pairing AI With People

Solar Is Installed. Now Who Keeps It Running?

There are millions of solar panels, batteries, EV chargers and other energy systems installed on homes and businesses around the world.

There's just one little problem:

Someone has to keep all that stuff working.

This week on The Energy Show, Barry Cinnamon sits down with John Berger, founder and CEO of Otovo Energy, to talk about what may be one of the biggest—and most overlooked—opportunities in clean energy: service and maintenance.

Episode Highlights

• Why solar installation and solar service are completely different businesses

• Who maintains solar and batteries when the original installer disappears

• Why recurring service could become a major clean-energy business

• How AI is transforming customer service, scheduling and dispatch

• Why AI could dramatically reduce the cost of running energy-service companies

• What homeowners should demand before choosing a solar installer