The FreightCaviar Podcast

← The FreightCaviar Podcast1 sept · 1 h 06 min

How Cold Calls and Customer Service Built a $50M Freight Brokerage

How Cold Calls and Customer Service Built a $50M Freight Brokerage1 sept1 h 06 min

<p>Freight brokerage founder John Ferguson breaks down how Pivot Supply Chain Solutions grew to $50M, why cold calling and customer service still win in logistics, and where AI fits into the future of freight brokerage.<br>John also opens up about how freight brokering changed his life, from spending time in foster care and struggling as a young adult to building a career, a family, and his own company. Now, after checking off many of the milestones he set for himself, he says the next thing left to chase is a $1B freight brokerage.<br>This week&#39;s episode is sponsored by Epay Manager, Goodship, Highway, and Bitfreighter.</p>