The Art of Parts Identification and the Impact on Your Customers

Send us Fan Mail Episode 376: In this episode of The Heavy Duty Parts Report, our host Jamie Irvine speaks with Joe Steward, General Manager of Betts Truck Parts and Service, about the ongoing challenges of heavy-duty truck parts identification. They compare the catalog-based methods of the past with today's digital tools, discussing how modern trucks have become significantly more complex. The conversation explores the costly impact of misidentified parts across the supply chain, inclu...