Season 3 Episode 7: Patient Experience in Hospital: Connection Matters

There’s something I didn’t expect from this experience. Not just how sick I was, but how much the way I was treated affected everything. In this episode, I share my experience in ICU and on the ward, and what it showed me about communication, connection, and the role frontline staff play in recovery. Because when you’re in a hospital bed, you notice everything. You notice who listens and who doesn’t. You notice who treats you like a person and who doesn’t. In this epis...