Episode 168 - You Can’t Hold People Accountable for Expectations You Never Set

Accountability does not start when someone misses a deadline. It starts when the work begins. In this episode, Steve and Jake break down how strong engineers and leaders set clear expectations, document them, follow up before problems become emergencies, and address missed commitments without turning the conversation emotional. Not theory, practical, tactical advice for anyone responsible for getting results through other people. Key Topics Covered: Why accountability is impossible with...