Would You Trust a Tradesperson Because They Look the Part?

Send us Fan Mail When you're choosing someone to carry out work in your home, what matters most? Qualifications and credentials might seem like the obvious answer, but personal recommendations, first impressions and even how somebody looks can play a surprisingly big role in who we trust. On the latest episode of The MarshyCast, I spoke to TV star Denise Van Outen and Ronan Howard, SME Champion for Gas Safe Register, about why younger homeowners can be more likely to trust a trade...