The Product Podcast

← The Product Podcast30 sept · 31 min

HP President on Replacing Middle Management and Cutting Tickets 40% with AI Agents | Faisal Masud | E314

HP President on Replacing Middle Management and Cutting Tickets 40% with AI Agents | Faisal Masud | E31430 sept31 min

HP is best known for hardware and printers. Faisal Masud is turning it into a software and AI company, and he thinks the era of stacked management layers is ending. In this episode of The Product Podcast, Carlos (CEO at Product School) sits down with Faisal Masud, SVP and President of Worldwide Digital Services at HP, for a candid conversation about building enterprise AI, and what it does to how companies are actually run. Faisal has a rare vantage point: two decades across Amazon, eBay, Gr...