The Website Manual Hack That Ends "How Do I Log In" Forever!

If your clients keep coming back with “How do I log in?” and “How do I change an image?”, it isn’t because they’re difficult.

It’s because nobody ever handed them a manual for the thing you just built them.

Check out my group offer: https://websitesmadesimple.co.uk/sparks-group-mentoring/ It’s a supportive group mentoring session for website designers and developers to bring their questions, roadblocks, ideas, and “is it just me?” moments.

Welcome to another episode of Websites Made Simple with me, Holly Christie.

In this episode, I’m walking you through exactly how I create a website user manual for every single client: what goes in it, how it’s built, and how it went from a job that ate my time to a template I barely have to touch.

There’s a free template to go with this episode, so you can start your own straight away: https://websitesmadesimple.co.uk/website-manual

We get into:

Why a user manual is the difference between a delighted client and endless “how do I…” emails

How to build yours in Canva and send it as a PDF, and why I never host it on my own site

What to tell clients about themes, plug-ins and premium licences before they’re your problem

The front page details that protect you months down the line

The five minute “Welcome to Your Website” screen recording that shows them the back end