[416] - Part 2 - You Gave Them a Roster, But Did You Teach Them How to Work It?

Text me what you thought of the show 😊 We’re very good at teaching people how to do their job. But are we teaching them how to manage their life around when we’re asking them to do that job? In this episode, I explore what I believe is one of the biggest capability gaps inside 24/7 organisations: we give people a roster, train them in policies, procedures, systems and safety, and then largely leave them to work out the biological demands of shift work for themselves. I spent more than 40 year...