Cazoo's CMO on why ditching the Motors brand has paid off, and what dealers can do about a lack of consumer trust – with Lucy Tugby, episode 276

<p>Cazoo&#39;s Lucy Tugby joined Jon and Batch for this week&#39;s podcast, discussing the marketplace&#39;s recent consumer trust survey – which revealed some rather painful truths about the relationship between buyers and dealers. </p><p><br></p><p>Tugby, who serves as Cazoo&#39;s Chief Marketing Officer, also chatted to us about the platform&#39;s (relatively) recent brand name switch from Motors, and what effect it&#39;s had on the business and its customers. </p><p><br></p><p>Read the full results of Cazoo and Car Dealer Magazine&#39;s joint survey below:</p><p><a href="https://cardealermagazine.co.uk/cazoo-speaks-out-after-two-trust-surveys-show-deep-cracks-in-car-sales/327748" rel="bookmark">Cazoo speaks out after two trust surveys show deep cracks in car buying process</a></p><p><br></p><p>Other news covered this week includes SMMT stats for September, why dealers don&#39;t want diesel part exchanges, and why Dodge is making a return to the UK.</p><p><br></p><p>Stories covered:</p><p><a href="https://cardealermagazine.co.uk/uk-new-car-market-surges-12-in-september-as-private-buyers-return-to-showrooms/327903" rel="bookmark">New car market surges 12% in September as private buyers return to showrooms</a></p><p><a href="https://cardealermagazine.co.uk/soaring-fuel-prices-spark-rush-for-used-evs-but-dealers-dont-want-diesel-part-exchanges/327846" rel="bookmark">Soaring fuel prices spark rush for used EVs – but dealers don’t want diesel part-exchanges</a></p><p><a href="https://cardealermagazine.co.uk/unity-automotive-appointed-primary-uk-dealer-for-new-dodge-charger/327794" rel="bookmark">Unity Automotive appointed primary UK dealer for new Dodge Charger</a></p>