The Art of Tough Conversations: Communicating With Patients and Families During Serious Illness

The Art of Tough Conversations: Communicating With Patients and Families During Serious Illness SUMMARY: Nurses routinely encounter difficult conversations with patients and families involving serious illness, prognosis, goals of care, and emotionally charged decisions. This podcast explores communication as a clinical competency and examines practical strategies for responding with honesty, empathy, active listening, and patient-centered communication. Participants will learn approache...