Mind the Gap: Kristin Scroggin on Generations, Communication, and the Modern Workplace

In this episode of Coffee & History, hosts Rebecca Todd Minder and Caroline Gazzara-McKenzie sit down with Kristin Scroggin, founder of GenWHY Communications and a nationally recognized expert on generational communication. A Northport native and former communications lecturer, Kristin has spent more than two decades helping organizations understand how different generations think, communicate, and work together.    From Baby Boomers and Gen X to Millennials and Gen Z, Kristin explains how historical events, cultural shifts, technology, and workplace expectations have shaped each generation's perspective. The conversation explores everything from remote work and social media to parenting, leadership, and the future of the workplace. Filled with humor, insight, and plenty of relatable moments, this episode offers a fascinating look at why we sometimes struggle to understand one another and how we can build stronger connections across generations.    Coffee & History: A Conversation with Alabama Heritage is brought to you in partnership with the Poarch Band Creek Indians.