The Awareness Gap

Send us Fan Mail Most workplaces don’t have a “culture” problem. They have an awareness problem, and it shows up everywhere: leaders who stay disconnected, teams that don’t feel safe telling the truth, and employees who learn to keep their struggle quiet because honesty feels risky. I’m Mark, and in Fierce Encouragement I’m naming the gap I’ve seen across hundreds of conversations with leaders, coaches, and teams: we say we want psychological safety, but we punish it the other 51 weeks of the...