SAP AI Intelligence Event Amsterdam: Voice Agents, ABAP Tools & AI Layers Explained (S11E03, EN)

<p>We recorded live from the SAP AI Intelligence Event hosted at the stunning Booking.com HQ in Amsterdam — a 3-day community-driven event that brought together SAP developers, AI practitioners, academics, and developer advocates from across Europe and beyond.</p><p>Here&#39;s a taste of what we covered:</p><p>AI Voice Agents in Healthcare — Ronald van der Looij (Versaia) shared how they&#39;re building AI agents to proactively manage medication reviews for elderly patients and reduce costly no-shows in mental health care. The ROI is real: one missed mental health appointment = €600 lost.</p><p>The 4 Layers of AI — Evelien van der Hurk (CGI / former TU Denmark) broke down descriptive, diagnostic, predictive, and prescriptive analytics — and why the last one could unlock 20%+ savings for enterprises. Plus a sharp warning on AI bias that had the room talking.</p><p>APM for ABAP — Marc Bernard introduced apm.to, a package manager for ABAP developers. Think NPM, but for SAP. Live in weeks. ABAP is not dead!</p><p>SAP Developer Advocates — A brilliant panel on when AI actually makes sense (spoiler: not everywhere), the future of SaaS, and how to avoid getting lost in the hype.</p><p><br></p><p>The big takeaway? AI is not the solution for everything — but knowing WHERE it adds real value is the skill that matters now.</p><p><br></p><p>Huge thanks to Robert Eijpe for organizing this incredible event, and to Booking.com, Eswelt, Conduct, SAP, Lemongrass, AWS, and NL4B for making it possible.</p><p><br></p><p>Chapters</p><p>00:00:00 Intro</p><p>00:01:12 Event setup with Robert Eijpe</p><p>00:12:07 Agents working with agents and saving money with Ronald van der Looij</p><p>00:24:02 4 layers of AI with Evelien van der Hurk</p><p>00:42:43 APM for ABAP with Marc Bernard</p><p>00:50:26 Round table with SAP Developer Advocates Nora, Kevin and Vitaliy and SAP Community Advocate Anne</p><p>01:04:44 Wrap up</p>