Designing for Neuro-Inclusive Workplaces

<p>Traditional environments rely on a "one-size-fits-all" model, but designing for an average user means designing for no one. In this episode, Jess Herring, Creative Manager of Product Design at Milliken Floors, shares professional expertise and personal insights as a late-diagnosed neurodivergent designer to unpack the impact of neuro-inclusive design in workplace and hospitality spaces.</p><p>The conversation explores how everyday choices—from background noise to lighting—can create invisible sensory strain for individuals with ADHD, autism, or anxiety. Jess breaks down how low-cost physical adjustments and spatial control eliminate cognitive friction, boost employee retention, and help hospitality brands build fiercely loyal consumer bases through predictable sensory experiences.</p>