How AI Will Destroy Your Business

Listen to my latest podcast, How AI Will Destroy Your Business, because AI is not what destroys your business. Your adoption strategy does. I have watched organizations spend millions on technology that worked exactly as promised and still managed to make their employees miserable and their customers feel like account numbers. The system was fine. The experience collapsed. Here is what the best organizations in the world do differently. They decide what work belongs to the robot and what work...