Leadershpip and Life Essentials: You Said It Was Theirs - Handling the Decision That Comes Back Different

<p>You handed a decision back, and it came back different from what you would have done. Four questions can tell you whether to let it stand or step in, and three levels of authority keep the next one from catching anyone by surprise. What you do in the next five minutes teaches your team whether the decision was ever really theirs.</p>