30 - Telemetry and Observability Made Simple — with Andrew Tunall, President & CPO at Embrace

<p>In this episode, we’re joined by <a href="https://www.linkedin.com/in/andrewtunall/"><u>Andrew Tunall</u></a>, President and CPO of <a href="https://www.linkedin.com/company/embrace.io/"><u>Embrace</u></a>. Andrew breaks down the real-world impact of telemetry and observability, explaining how teams can use these tools to create faster, more resilient product experiences. With a background at New Relic, AWS and now Embrace, Andrew shares how observability is evolving into a product-wide concern — not just an engineering one.</p><p><br></p><p>We discuss:</p><p>- Why telemetry is essential for measuring real user performance.</p><p>- How observability differs from traditional analytics tools.</p><p>- What forward-looking teams do differently when shipping mobile apps.</p><p>- How cross-functional teams benefit from shared data insights.</p><p>- Why user disengagement is often a performance issue in disguise.</p><p>- How AI helps Embrace rapidly test ideas and improve collaboration.</p><p><br></p><p>Andrew says, </p><p>“As you think about full-stack engineering, not just front-end engineering, I&#39;m a big believer that having common data sets and thinking about a problem with all of the information at your disposal, produces the best overall system design decisions. That is to say, if you think about a UX pattern that you could contemplate, if you do not care at all about any of the implementation details, you could come up with some wild stuff that is virtually impossible for the engineers to actually deliver in a way that performs consistent with user expectations.” </p><p><br></p><p><strong>Resources Mentioned</strong>:</p><p><br></p><p><a href="https://www.linkedin.com/in/andrewtunall/" target="_blank" rel="noopener noreferer">Andrew Tunall</a> |LinkedIn</p><p>https://www.linkedin.com/in/andrewtunall/</p><p><br></p><p><a href="https://embrace.io/" target="_blank" rel="noopener noreferer">Embrace</a> | Website</p><p>https://embrace.io/</p><p><br></p><p><a href="https://www.linkedin.com/company/embrace.io/" target="_blank" rel="noopener noreferer">Embrace</a> | LinkedIn</p><p>https://www.linkedin.com/company/embrace.io/</p><p><br></p><p><a href="https://github.com/embrace-io" target="_blank" rel="noopener noreferer">GitHub</a> (for all our open source, OTel SDKs)</p><p>https://github.com/embrace-io</p><p><br></p><p><a href="https://community.embrace.io/" target="_blank" rel="noopener noreferer">Embrace’s Slack Community</a> (anyone can join to learn ab