
← Qnity Lightbulb Moments17 sept. · 46 min
Lightbulb Moments | Featuring Michelle Chandler, Schwarzkopf
<p>What if the biggest opportunity in the beauty industry isn't a new product, but paying closer attention to the professionals driving the industry?Michelle Chandler, General Manager of Schwarzkopf Professional, joins Tom to talk about what she's learned from years inside the salon community, from burnout and isolation to what real support actually looks like. She shares why innovation only matters when it solves a problem professionals are actually facing, how salons can help stylists master their craft and charge what they're worth, and why staying close to the community, not the competition, keeps a brand relevant.Expect a thoughtful conversation about leadership, creativity, and building a business that grows with its people.</p>