Supply Chain Labour Planning: Saving Today Can Increase Churn Tomorrow

Send me a message Cutting labour when demand dips can look like smart cost control. But if workers respond by finding more reliable work elsewhere, today’s saving can become tomorrow’s churn, hiring cost and capacity problem. My guest is James Terry of Indeed Flex, who has spent more than 15 years in staffing and workforce management. We look at what happens when labour planning is treated as an HR exercise rather than an operating decision, and why that can affect fulfilment, throughput, cus...