CHICK-FIL-A SAYS “NO AI FOR YOU”

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49 CHICK-FIL-A SAYS “NO AI FOR YOU”

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CHICK-FIL-A SAYS “NO AI FOR YOU” (NOT THE BEE)

While fast-food rivals experiment with AI taking drive-thru orders, Chick-fil-A CEO Andrew Cathy says his chain won't replace that human interaction with technology. Cathy calls the company's approach “human plus”: AI and other technology can work behind the scenes, but the person taking your drive-thru order stays a person because Chick-fil-A considers hospitality part of the product.

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