Episode 341: How to Build an Insurance Agency Team That Takes Ownership Without Micromanagement

When team members keep bringing every decision back to the owner, the problem may not be a lack of initiative. It may be a lack of clarity around authority, expectations, and outcomes. Mike Stromsoe explores how agency leaders can build teams that make sound decisions, take ownership, and operate with greater confidence without being micromanaged. Drawing from his own experience, he explains how clearly defined authority, documented processes, measurable scoreboards, and consistent coaching c...