
← The Association Insights Podcast2 sept. · 23 min
From Joining to Staying: Rethinking Younger Professional Engagement
<p>In this episode of <em>The Association Insights Podcast powered by OnWrd & UpWrd</em>, we kick off our September series focused on how associations can better attract, engage and retain younger professionals—powered by our partners at <strong>Highland</strong>.</p><p>Our guest is <strong>Jon Berbaum, President of Highland</strong>, who joins host Colleen Gallagher to explore why younger professional engagement has become an association-wide strategic issue—and why getting someone to join is only the beginning.</p><p>🎧 If your association is working hard to attract younger professionals but struggling to keep them, this conversation is for you.</p><p><strong>Key Highlights:</strong></p><p><strong>Joining vs. Staying:</strong> Why younger professionals increasingly join for a specific, transactional reason—and why associations need to treat the decision to stay as an entirely separate challenge.</p><p><strong>The Long-Term Stakes:</strong> How low younger professional engagement can impact an association's mission, revenue and long-term relevance.</p><p><strong>From Customer to Member:</strong> Why the initial joining decision is an opportunity to begin building the experiences and relationships that give younger professionals a reason to stay.</p><p><strong>AI and Career Partnership:</strong> How associations can look beyond staff efficiency and use AI to create new member value by coordinating resources and personalizing career support.</p><p><strong>Trust Over Ownership:</strong> Why the question is shifting from <em>What products and benefits do we own?</em> to <em>What trusted position do we occupy in someone's career?</em></p><p>🎧 <em>Tune in</em> for a thought-provoking conversation on earning the decision to stay and becoming a more meaningful part of younger professionals' career journeys.</p><p><br></p><p><strong>Resources:</strong></p><p>🌐 <strong>Learn more about Highland:</strong><a href="https://www.highlandsolutions.com"> </a><a href="http://www.highlandsolutions.com"><u>www.highlandsolutions.com</u></a></p><p>📊 <strong>Take the Young Professional Membership Index:</strong><a href="https://www.highlandsolutions.com/member-index/sign-up"> <u>https://www.highlandsolutions.com/member-index/sign-up</u></a></p><p>The <em>YPMI</em> takes just 15 minutes to complete and helps association leaders see where their organization is strong, where it may be stuck and where to focus next – benchmarked against the field, with insights i