MSPs & AI: What’s Working, What’s Not

Today we're talking about MSPs and AI: what's working and what's not. When it comes to AI, our clients are moving fast. They're turning on Copilot, using ChatGPT and starting to run AI agents that can get into their email, files and financial systems. A lot of the time, they're doing it without telling us. Most companies running agents don't have written policies for them, and almost half don't have a reliable list of what's running. Those are large companies. Our SMB clients are likely furth...