Ep. 808 - The Highest ROI Hire: How to Interview Your Dental Office Manager

Presented by show host, Dr. Phil Klein, this episode dives into a topic that can make or break your dental practice — and yet, it’s one that many dentists rush through, delegate, or approach with more hope than structure. We’re talking about hiring the right dental office manager. If you’ve ever had a great one, you already know — they are the engine behind the scenes. They keep the schedule humming. They manage team dynamics. They protect collections. They handle patient concerns before they escalate. They turn chaos into systems. And if you’ve ever hired the wrong one… you also know. Culture suffers. Systems unravel. Production drops. Stress skyrockets. And suddenly, you’re managing the manager. So today, Dr. Klein addresses the structured, thoughtful interview process for hiring a dental office manager — from that first online conversation all the way to the final offer letter.