Ep. 806 - It Starts With Leadership: Creating the Exceptional Patient Experience

In this episode our guest, Dr. Lori Trost, breaks down the key elements that drive the exceptional patient experience, from the power of the morning huddle to reducing distractions in the operatory. She’ll also share actionable tips on improving patient communication and highlight the common pain points many practices face—those hidden barriers that can unknowingly sabotage patient satisfaction.