The Field Engineer

← The Field Engineer5 oct. · 26 min

Resilient Networks - Redesigning Global Supply Chains for Field Service Excellence

Resilient Networks - Redesigning Global Supply Chains for Field Service Excellence5 oct.26 min

<p>Supply Chain Management is critical for field serviceengineers.</p><p>Global politics, trade wars, real wars, and conflicts, allimpact the ability of service and installation operations to function successfully.</p><p> We recently interviewed <a href="https://www.linkedin.com/preload/?_bprMode=vanilla" target="_blank" rel="ugc noopener noreferrer"><strong>Matthew GuyGallardo</strong></a> who is a Global Spare Parts Planner at CooperSurgical on <a href="https://www.linkedin.com/preload/?_bprMode=vanilla" target="_blank" rel="ugc noopener noreferrer"><strong>The Field Engineer</strong></a>Podcast.</p><p> </p><p>In 2024 <a href="https://www.linkedin.com/preload/?_bprMode=vanilla" target="_blank" rel="ugc noopener noreferrer"><strong>Charlie Apps</strong></a> interviewed <a href="https://www.linkedin.com/preload/?_bprMode=vanilla" target="_blank" rel="ugc noopener noreferrer"><strong>RosemaryCoates</strong></a> for The Field Engineer Podcast to discuss global supply chains, SCM, reshoring, and the aftermath of the Covid pandemic.</p><p>Two years on global supply chains are being challenged even more than they were in 2024. So, The Field Engineer asked <a href="https://www.linkedin.com/preload/?_bprMode=vanilla" target="_blank" rel="ugc noopener noreferrer"><strong>Rosemary Coates</strong></a> to meet with us again and share her insights on the current state of the Global Supply Chain for field services, installations, and after-market management.</p><p><br /></p><p> Caroline Gregory of The Field Engineer speaks to Rosemary Coates about Global Supply Chains and Field Service Excellence. Rosemary Coates has an MBA and started her career in logistics for HP. She then built an extensive career in global supply chain. Rosemary is an author and has written books about manufacturing, including 42 rules for superior field service. She is an experienced speaker and serves as an expert witness globally. Rosemary was named as one of the hundred most influential women in Silicon Valley in 2024. Reshoring Institute. In 2014 we started the Reshoring Institute which is a research institute but we also help companies think through their global manufacturing strategy and help them determine if they can can re-establish any kind of manufacturing in the US or to rethink their global strategy. And that's really important these days because of the geopolitics. So you have to I mean companies have to be nimble and able to sort of turn on a dime when there's some geopolitical sit