Legal AI Strategy Beyond the Prompt: Maryam Salehijam on Adoption, ROI, and Building What Works

<p>Law firms and legal departments face pressure to adopt AI, yet buying another tool does not answer the hardest question: Which problem needs solving? Dr. Maryam Salehijam, founder and CEO of Andarzi, joins Greg Lambert and Marlene Gebauer to discuss how legal teams choose between existing systems, new vendors, and tools built for their own workflows. Her starting point is to observe the work, identify a useful outcome, and then decide what technology belongs in the process.</p><p>Salehijam describes legal teams paying for AI platforms while struggling to get consistent use from them. She urges organizations to examine tools they already own and ask vendors for more training before adding another subscription. A legal department’s use of ServiceNow for intake provides one example. The conversation also tackles shifting model capabilities, consumption pricing, and the cost of assigning an expensive model to a routine task.</p><p>What counts as a return on legal AI investment? Time and money matter, but Salehijam argues for measuring employee satisfaction as well. Repetitive contract review and document work consume attention lawyers would prefer to spend on judgment, business problems, and client relationships. She describes using anonymous feedback before and after a workflow change to learn whether people’s work has improved, while Greg raises the tension between hours saved and the billable hour.</p><p>The discussion turns to local AI models, data security, and the growing interest in AI-native law firms. Salehijam argues for decisions based on the task and the client’s requirements, including a direct conversation with clients about how their information should be handled. Greg presses her on whether smaller firms and large firms face different constraints. Marlene asks whether the emerging “legal engineer” role will endure, prompting a pointed exchange about technical skill, credentials, and what lawyers need to learn.</p><p>For teams putting AI into practice, Salehijam favors hands-on learning with peers, repeated use, and work product over a quick certificate. She also warns leaders to account for the time and effort a new workflow demands before promising immediate gains. In the closing questions, she reflects on a legal AI market with fewer new entrants than she expected and predicts more law firms and legal departments will ask whether owning a workflow serves them better than renewing another set of software seats.</p><p>LINKS</p><ul><li><p><a