
← The Independent Dealer Podcast15 oct. · 33 min
#453 - The Battle Plan Worked: Catching Up with Nathan Smith on Growth, Repos and Blytz
<p>In this episode of the Independent Dealer Podcast, Jeff Watson and Luke Godwin check back in with Nathan Smith of Parker Auto Sales — the dealer who bought out his previous owner on a spreadsheet, circled a cash-positive date on his calendar 30 months out, and hit it almost to the day. Nathan is now in month 30 of his ownership journey, cash positive for the first time in September, navigating AI-powered collections, and sharing one of the most honest reads on where the BHPH market is headed over the next six months that you are going to find anywhere.<br><strong>What You’ll Learn:</strong><br></p><ul><li>How Nathan built a 30-month cash flow projection when he bought his dealership — hit it almost exactly — and why having that battle plan saved his sanity every time the business felt like it was spiraling</li></ul><p><br></p><ul><li>Why 72 percent of Nathan’s payments are now collected online and how Blytz Collect is working his one-to-fifteen delinquency bucket on Saturday and Monday mornings — collecting on 5 percent of those accounts without a single collector making a call</li></ul><p><br></p><ul><li>Why Nathan’s customers will talk to the AI collections agent when they will not talk to a human — no judgment, no tone, no history — and what that reveals about why some collector relationships quietly poison an entire bucket</li></ul><p><br></p><ul><li>How Nathan fired a collector on the spot and handed her entire bucket to Blytz — and watched delinquency only creep from 15 to 17 percent over a full month with no human working those accounts</li></ul><p><br></p><ul><li>Why Nathan says this market feels exactly like 2011 — a reset coming off a crisis, a different kind of repo showing up, customers losing jobs as employers finally stop tolerating poor performance — and why he believes tax season is going to be very good to dealers who survive the next few months</li></ul><p><br></p><ul><li>Why over-leveraged dealers are in a danger zone right now — charge-offs are coming, wholesale values on rough repos are bringing nothing, and there is very little any operator can do to mitigate what is already in the pipeline</li></ul><p><br></p><ul><li>Why Nathan thinks the subprime lenders’ bottom-tier customers are about to fall down to buy here pay here — and why dealers who are still standing when that happens are going to be the ones who win</li></ul><p><br>If you are a buy here pay here dealer trying to make sense of where this market is right now, what AI col