What A Hostage Negotiator Can Teach Us About Communication: Interview With Nicky Perfect

Send us Fan Mail What can a hostage negotiator teach us about having better conversations? Quite a lot, it turns out. Today we're joined by Nicky Perfect, a former police hostage and crisis negotiator who spent years working with the police and UK government in some incredibly challenging situations - including kidnappings, terrorist incidents and major crises. She went on to become Director of UK Training for hostage and crisis negotiation, teaching police officers, military personne...