The Product Experience: a Mind the Product podcast

← The Product Experience: a Mind the Product podcast30 sept. · 44 min

Four questions to ask before building AI into your product — Kendra Vant (Chief Product Officer, Tapi)

Four questions to ask before building AI into your product — Kendra Vant (Chief Product Officer, Tapi)30 sept.44 min

When you use an AI tool, how much time do you spend correcting it? And would your customers be willing to do the same? Kendra Vant, Chief Product Officer at Tapi, joins Randy Silver to explore the “reliability layer”: the people, checks and engineering that make AI products dependable. She explains why enthusiastic AI users often provide that layer themselves, and why product teams can’t assume their customers will. Kendra shares four questions to ask before building AI into your product, fro...