The Real Estate Espresso Podcast

← The Real Estate Espresso Podcast9 oct. · 8 min

RealPage Cancels A 3rd Party AI Integration

RealPage Cancels A 3rd Party AI Integration9 oct.8 min

<p>There&#39;s a battle brewing in the property management software industry that could have far-reaching implications for real estate investors.</p><p>The battle is between RealPage, one of the largest property management software companies in the industry, and EliseAI, one of the fastest-growing artificial intelligence companies serving multifamily housing.</p><p>On October 7, RealPage notified customers that it was suspending all new property-level integrations with EliseAI indefinitely. Existing integrations would continue operating, at least for now.</p><p>At the center of the controversy is a fundamental question. Who actually controls the data generated by operating an apartment building?</p><p>To understand what&#39;s happening, we need to examine the relationship between these companies.</p><p>RealPage provides the underlying property management system. It maintains information about tenants, leases, rental payments, vacancies, maintenance requests, and financial transactions.</p><p>For many property operators, RealPage is the system of record. It&#39;s the database that sits at the center of their operations.</p><p>EliseAI started by automating leasing inquiries and resident communications. Its technology could respond to prospective tenants, answer questions, schedule tours, and handle routine conversations without requiring constant human intervention.</p><p>Over time, EliseAI expanded into maintenance, collections, renewals, and other operational functions.</p><p>The company recently raised $350 million at a reported valuation of $4 billion. It says its technology serves more than 6.5 million multifamily units. To put this in perspective, that&#39;s nearly 1/4 of the commerical apartments in the US. </p><p>--------------</p><p>**Real Estate Espresso Podcast:**<br> Spotify: [The Real Estate Espresso Podcast](<a href="https://open.spotify.com/show/3GvtwRmTq4r3es8cbw8jW0?si=c75ea506a6694ef1" target="_blank">https://open.spotify.com/show/3GvtwRmTq4r3es8cbw8jW0?si=c75ea506a6694ef1</a>)  <br> iTunes: [The Real Estate Espresso Podcast](<a href="https://podcasts.apple.com/ca/podcast/the-real-estate-espresso-podcast/id1340482613" target="_blank">https://podcasts.apple.com/ca/podcast/the-real-estate-espresso-podcast/id1340482613</a>)  <br> Website: [<a href="http://www.victorjm.com/" target="_blank">www.victorjm.com</a>](<a href="http://www.victorjm.com/" target="_blank">http://www.victorjm.com</a>)  <br> LinkedIn: [Victor Menasce](<a href="http://www.l