Former Walmart VP Keith Wyche: The 4 R's That Decide Whether Change Stick

Keith Wyche has spent his career inside companies in the middle of a transformation. He was at AT&T before the 1984 breakup, at IBM during its shift to services, at Pitney Bowes looking for life beyond mailing, and at Walmart as it moved from brick and mortar to e-commerce. He was also President of Cub Foods and ACME Markets for SuperValu, and he now serves as an independent director on the board of Brink's.

In this episode, Keith explains the 4 R's he uses to drive change: relevance, readiness, responsiveness, and robustness. He tells the story of growing a grocery chain with no grocery background by tailoring 15% of each store to its community. He also describes the Sears story he used to get long-tenured Walmart teams behind e-commerce, and he shares his equation for trust: character × competency × consistency.

His new book is Uncommon Leadership.

CONNECT WITH KEITH

Website: keithwyche.com

Instagram: @therealkeithwyche

Book: Uncommon Leadership, available at Amazon, Barnes & Noble, Walmart, and wherever books are sold

WORK WITH ANTHONY

Anthony Taylor facilitates strategic planning and alignment sessions with leadership teams, and speaks at conferences and events as a keynote speaker, trainer, and working-session facilitator on strategy and leadership.

Contact: smestrategy.net/contact

LinkedIn: linkedin.com/in/anthonyctaylor604

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