VEA, Missed Charges, and Smarter Clinics with Patricia Porter

In this episode of the Vet Story Podcast, I sit down with Patricia Porter, founder of VEA, to talk about AI in veterinary medicine, missed charges, better workflows, and what it actually looks like when technology helps the team instead of adding one more thing to their day.

Patricia has worked in AI for over 10 years, including human healthcare, automation, and consumer technology. Now she is bringing that experience into Vet Med with VEA, which stands for Veterinary Exam Assistant.

And I will be honest.

At first, there were a lot of AI words.

A lot.

So I made Patricia slow it down and explain it like we were standing in a real clinic, talking to a real practice manager, with a real team trying to get through a real day.

That is where the conversation got really useful.

VEA can listen during a visit, help create the SOAP note, pull in the pet’s history, support treatment plans, help with estimates and invoices, and catch missed charges before they walk out the door.

That part matters.

Because every practice owner knows the pain of hearing, “I thought you added it,” or “I thought someone else did it.”

And then there goes another $50.

Again.