Voice of the Agent Live: Simon Leadbetter with Matt Baldock on Conveyancing, Reform and the Future of Agency

<p>In this episode of The Voice of the Agent Podcast, Simon Leadbetter is joined by Matt Baldock of Charles David Casson for a practical conversation about one of the property industry’s most persistent frustrations.</p><p>Conveyancing.</p><p>The discussion explores why the relationship between agents and conveyancers still feels strained, what is genuinely broken in the system, and why so much poor process has simply been normalised over time.</p><p>They look at upfront information, referral fees, mortgage lenders, surveys, and the gap between anecdotal frustration and structural failure. Alongside that, the conversation broadens into agency growth, self-employment, brand, and what the future of the independent model may look like.</p><p>Not blame. Better process.</p><p>A clear-eyed episode about friction, reform, and what needs to change if the industry wants better outcomes for agents, buyers, sellers, and everyone caught in the middle.</p>