
← Transform Your Workplace22 sept. · 21 min
How to Tell Someone They're Wrong When AI Says They're Right with Nicole Blevins
Your Employee Did Their Research. It Was for the Wrong Industry.
An employee walks in with AI research, fully confident they're owed back wages and penalties for missed 10-minute rest breaks. The research wasn't made up. It was valid information for a different industry, and it didn't apply to their employer.
Xenium HR Director of HR Services, Nicole Blevins, is back to walk through what happened next. Her team didn't argue. They listened, asked where the information came from, checked it with Xenium's compliance team and a legal partner, then went back to the employee with what actually applied and a plan to make sure the breaks were happening.
Brandon and Nicole also get into why this is showing up more often, from employees and managers alike, and why a leading question gets you the answer you were hoping for. Brandon admits his own worry about trusting these tools too much, and Nicole shares how to correct someone without turning it into a debate about who's right.
If you lead people, assume your team is using AI. This conversation gives you a steady way to respond when their research lands on your desk.
About our guest
Nicole Blevins is the Director of HR Services at Xenium HR, where she works directly with client businesses and their leaders. She has more than 10 years of experience in HR and is a familiar voice on Transform Your Workplace.
TIMESTAMPS
00:00 Intro 02:30 Why Brandon wonders if he's trusting AI too much 03:05 How employees are showing up with AI answers they trust completely 03:40 The missed rest break claim and the demand for back wages 05:15 Why the research was valid but for the wrong industry 06:05 How missing context changes the answer AI gives you 07:30 Why Nicole got curious instead of correcting the employee 09:35 How to tell someone their research doesn't apply 11:05 Does HR end up looking like it's on the employer's side 13:25 Why this is coming up more with employees and managers 15:05 Why free AI tools give you weaker answers 16:15 How a leading question gets you the answer you wanted 16:50 What managers should do when AI research lands on their desk 18:10 Why access to information isn't the same as understanding it A QUICK GLIMPSE INTO OUR PODCAST
Podcast: Transform Your Workplace, sponsored by Xenium HR
Host: Brandon Laws
In Brandon's own words: "The Transform Your Workplace podcast is your go-to source for the latest workplace trends, big ideas, and time-tested methods straight from the mouths of industry exper