Travel AI Can Automate. Can It Build Relationships? | S6 E40

Send us Fan Mail Most travel platforms are brilliant at one thing: getting you to click “confirm.” Then the real trip starts, something goes wrong, and you’re suddenly on your own. We sit down with Vipul Doshi, a travel tech entrepreneur and co-founder of Zenvoya, to unpack why the industry optimises the booking transaction while neglecting the relationship that matters most: the full traveler journey from planning and discovery to on-trip support and disruption recovery. We dig into what ch...