Yvette Méndez from the Brookfield Zoo

Yvette Méndez, she/her, is the Manager of Public Engagement and Training at Brookfield Zoo Chicago and Director of the Zoo, Wildlife Parks, and Aquaria section. A Certified Interpretive Trainer, she develops training for staff and volunteers in interpretation best practices at Brookfield Zoo Chicago and is involved in exhibit interpretation and program planning. She is joined by NAI's Heather Manier and Song Stott.