Ep 433: The Loyalty Trap: When a Long-Time Employee Can't Scale With You

What do you do with the employee who was perfect for the company you used to run?

In this episode, I get into what I call the loyalty trap, the thing that catches a lot of owners between $5M and $10M. The business grew, the skill the job needs grew, and the person you hired on day one stayed right where they were. Most owners read that as an employee problem. It is usually a company problem.

I also walk through the sit-down conversation, the fork in the road, and the exit that keeps everyone's dignity intact.