
← Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership6 aug · 44 min
GA 644 | Defining Propaganda with Owen Fitzpatrick
Most leaders assume that the right argument, delivered clearly, will change minds. Owen Fitzpatrick has spent 30 years studying why that assumption is wrong. A psychologist who has worked inside some of the world’s most extreme propaganda environments, from North Korea to Rwanda to his own teenage years, Owen brings a framework to this conversation that reframes how belief actually changes. The implications for anyone trying to lead a continuous improvement effort are hard to ignore.
In this episode you’ll learn:
What the purpose of life being “defeated by greater things” reveals about continuous improvement (3:37)
How a single question changed the trajectory of Owen’s life and work (5:00)
Why the inner critic is the wrong label for what actually holds people back (9:18)
How propaganda works in three parts and why it mirrors what happens inside our own minds (14:35)
Why naive realism is the single biggest obstacle to influencing anyone (22:43)
How recognizing inner propaganda as propaganda changes the way your brain processes it (28:55)
Why logic comes last when beliefs actually change (33:40)
How the three conditions of belief change explain why great arguments still fail (35:12)
“Being right is not enough. Having the facts, having the data, having the information, table stakes, you need to have that. But it’s not enough to be persuasive.” – Owen Fitzpatrick
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