Our 4-Layer AI Framework: Data, Reporting, Insights, Action - Matt Schwartz, Sage Hospitality Group

Sage Hospitality CTO Matt Schwartz shares the four-layer framework guiding the company's AI strategy: data, reporting, insights, and action. He explains why hotel data must be brought together and normalized before AI can produce useful analysis or support operational decisions. The framework moves from a reliable data foundation toward a future in which AI agents can take action, with the ultimate goal of giving property teams more time with guests and their other associates. Listen to the s...