Ep. 104 - Why Employee Appreciation Isn't Enough w/ Melanie Bazile

You thank your team constantly. You write the cards, send the texts, say the words out loud. Then someone above you calls and says morale on that team seems low. That's the exact moment Melanie Bazile describes in this conversation. She leads innovation and expansion at Compass, a provider with more than 1,000 employees. Her own appreciation was sincere, frequent, and not landing, because it was the kind she likes to receive rather than the kind her team did. You'll hear how Compass figured...