Kevin Scott (Muskoka Landscapers): The Hire That Mattered More Than Another Excavator

Kevin Scott, founder of Muskoka Landscapers and The Wealthy Landscaper, breaks down the exact pinch points that stalled his growth from $2.5M to $10M and what finally fixed them: hiring office support before he felt "ready," building systems with his team instead of for them, and treating customer experience as a 120-step process that starts long before a contract is signed.