455: Make Trust Tangible with Kim Bohr

Episode Description Trust can be measured. It grows through honest communication and fair treatment, and it can break when leaders mishandle change.

Sarah invited Kim Bohr, President and CEO of SparkEffect, whose annual research tracks organizational trust across the US, to discuss what builds trust, what breaks it, and how leaders can protect it through disruption.

In This Episode, You'll Learn Why 85 percent of people faced major disruption in two years

What Kim's research says builds trust

Why hard conversations should get to the point

How job loss creates shame and blocks support

How Sarah uses AI to reshape only her own words

Who This Episode Is For • Executive directors leading teams exhausted by constant change

• Leaders bringing in AI while staff fear for their jobs

• Anyone avoiding a hard conversation with a wrong-fit staff or board member

• CEOs hearing "we have a communication problem" without finding the cause

About the Guest Kim Bohr is the President and Chief Executive Officer of SparkEffect, where she helps executive teams navigate change while building trust and strong organizational performance. With more than 25 years of leadership experience, she's a board advisor, speaker, podcast host, and author who specializes in helping leaders build resilient organizations during times of disruption.