What Business Owners Can Learn From Charities About Goodwill /w Narelle Hand

<p>What if the most valuable asset in your business is one you can’t physically see?</p><p><br></p><p>In this episode, Narelle Hand, CEO of the Northern Beaches Women’s Shelter, shares how not-for-profits can build trust, drive impact, and earn loyalty, while funding and delivering a sustainable service that makes a positive difference.</p><p><br></p><p>As Narelle puts it: “I NEVER EVER worry about the money.” Instead, she focuses on delivering a quality service with strong outcomes because when those are in place, the rest follows.</p><p><br></p><p>A framework I believe is foundational for building goodwill in any business.</p><p><br></p><p>We cover:</p><p>· Why transparency builds trust and goodwill· Focusing on quality over quantity</p><p>· How to build a highly capable team with limited resources· Managing risk and delivering returns, in high-stakes sensitive environments</p><p>· The power of a people-first approach</p><p>· The link between goodwill and sustainable earnings</p><p><br></p><p>This episode is packed with lessons that every business, not just not-for-profits, can learn from. </p><p><br></p><p>It reminds us of the basic ingredients that help create goodwill, and therein sustainable business value.<br></p>