Ep #260 - Indra Chitre & Tiffany Tran - Every Call Counts

How can service businesses turn more calls and leads into actual customers?

In this episode, we’re joined by Indra Chitre, President & CFO at CallSource, and Tiffany Tran, Senior Director of Call Center Operations & Client Success at CallSource, to talk about lead conversion, customer experience, and smarter follow-up strategies.

With over a decade of experience at CallSource, Tiffany shares practical insights on missed calls, unsold estimates, past customers, outbound calling, and how businesses can build stronger systems that turn more opportunities into measurable revenue.