Accountability That Heals

What happens after we say, “I’m sorry”? In this episode, Don reflects on why an apology is only the beginning, and what it takes to rebuild trust when our behavior falls short of who we want to be. He is joined by Stephanie Welch, Executive Director of Trekkers, to explore why leaders avoid circling back, how shame and perfectionism can interfere with accountability, and what it takes to turn regret into changed behavior. Together, they consider how leaders can create cultures wh...