Can AI Make Real Estate Safer? The Future of Agent Safety with Niall Phelan

Real estate agents face risks that many consumers never see, from meeting strangers at showings to navigating remote properties alone. In this episode of Change Agents, NAR CMCO Bennett Richardson sits down with Niall Phelan, founder of Agent Buddi, to discuss why agent safety deserves more attention across the industry and how AI could help agents stay protected while improving client service.

Niall shares the four moments when agents face the greatest risks, explains why safety and productivity don't have to compete with each other, and discusses how technology can help agents verify leads, document showings, stay focused on the road, and build stronger client relationships.

They also explore how AI-powered tools may help agents prepare more effectively, retain more clients, improve coaching, and create the kind of trust and personalization that today's consumers expect.

Whether you're a new real estate agent or a seasoned professional, this conversation offers practical insights on staying safe, serving clients better, and leveraging technology to build a more sustainable business.